Shipping Policy


Affected by the novel coronavirus, flight delays, logistics delivery, and shipping times may be delayed!


DELIVERY & SHIPPING


Delivery time = processing time + shipping time

PROCESSING TIME

All items require 3 to 5 business days for processing

SHIPPING TIME

Method

Shipping Time 

Price Free Shipping

Standard Shipping

5-8  Business Days

$9.99

Over $59 

Express Shipping

2-5 Business Days

$24.99

Over $149


* Please note that the time mentioned above does not include production time, and does not take into account delays caused by suppliers, service disruptions, or weather conditions.

SHIPPING INFORMATION

Please note that the shipping address will be pulled from your PayPal records (PayPal payment method). If your shipping address is different from your billing address, please indicate it when placing the order.


The address can be changed before we ship your order. However, we cannot change the shipping method or the address once your order has been shipped.


ORDER CONFIRMATION

After you complete your purchase, you will receive an "Order Confirmation" email (please check your spam folder if you can’t find it). Make sure all information is correct. If you have any questions, please contact us anytime:   shingirlorder@gmail.com


TRACKING AN ORDER

We will send you a notification once your order is ready to be shipped, issue your shipment tracking number, and provide a direct link to the carrier’s package tracking website. This email will provide your order ID so you can track your item as it moves along, as well as the shipping date of your order. You can also check your order status here: Track Order


IMPORTANT

If the carrier returns an undeliverable package due to an address issue, reshipping fees will be charged if you wish to have it resent. If you would like a refund, please note that personalized items   are subject to a 30% restocking fee.


Contact us: 7:00 PM to 4:30 PM Monday to Friday (EST)


Room 605, No.10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China


Tel: +86 15259155714


If you have any questions, please contact us at any time:  shingirlorder@gmail.com